ZenCarAuction
For importers

How bidding at a Japanese auction actually works

Japan's wholesale auctions are closed to foreign buyers. This is how you buy through them anyway — what it costs, what is held, and what happens between your bid and your vehicle leaving the port.

How It Works

From deposit to delivery, we manage every step.

Browse Japanese auction cars online, tell us what you want to bid, and our team handles the auction and export process for you.

1
Deposit

Fund your account so your bid request can be accepted before the auction deadline.

Max bid = 5X your deposit
2
Choose car

Search available cars, compare photos, check auction sheets, and review estimated costs.

Pick your target
3
We bid in Japan

You submit the bid request online. Our team places the actual bid with the Japanese auction.

Manual bidding
4
Pay if won

If the bid wins, you pay the remaining balance and fees. If it loses, your deposit stays available.

No win, balance returned
5
Ship

We arrange export paperwork and logistics to move the vehicle toward your destination country.

Exported professionally
Won the auction? Complete payment, then we start export and shipping.
Lost the auction? Keep searching and bid again.

1. First, your account has to be funded

Registering is free and takes a few minutes, but a registered account cannot see the auction stock. Your account becomes a trading account when your first deposit arrives, and the minimum first deposit is ¥100,000.

A deposit is not a fee. It stays your money and does three jobs: it is what your bid limit is calculated from, it secures each bid while that bid is live, and it pays the invoice when you win. Whatever you have not committed can be withdrawn back to your registered bank account.

Deposits arrive by bank transfer and are credited once the funds clear — usually the same business day for a domestic transfer, one to three days from overseas. Nothing about bidding is possible until they do, so fund the account before the auction day you are aiming at, not on it.

3. Placing a bid request

You do not bid at the auction yourself — no overseas buyer can. You submit a bid request on the platform, stating the maximum you are willing to pay, and our team in Japan places that bid at the auction house on your behalf.

Each lot has a cut-off, earlier than the auction itself, after which we can no longer relay a bid for it. The platform shows it on the lot and stops accepting requests once it passes. A lot whose cut-off has gone is marked closed rather than quietly failing at the auction.

Bidding is capped: a request above your bid limit is refused when you submit it, not trimmed down to fit. If your company has enabled internal approval, a request from a restricted login waits for a colleague to release it — and the clock does not stop while it waits, so approvals need to happen before the cut-off.

4. What a bid costs you

Three separate things happen when you place a bid, and it is worth keeping them apart.

Your bid limit is your balance multiplied by your tier's factor — 5× on Dealer Basic and Silver, 6× on Gold, 7× on Diamond. It is a hard cap. Because it moves with your balance, it falls when you pay an invoice and rises when you deposit.

A security deposit is held out of your available balance for as long as the bid is live. The share held is the inverse of your tier's factor — 20% at 5×, down to 14.29% at 7× — subject to a minimum of ¥100,000 per bid. On most lots the minimum is what actually applies. It is held, not spent: it comes back in full if the bid loses.

A bid placement fee of ¥1,000 is charged when the bid is placed. It pays for relaying your bid to the auction and is charged whether or not you win, because a losing bid was still relayed. Free-bid credits from your plan are used before your balance is.

Higher tiers are earned by buying cars, not by depositing more — ten, thirty or a hundred cars in a calendar month earns Silver, Gold or Diamond, held for that month and the next.

TierBid limitDeposit heldCashback
Dealer Basic5×20%—
Silver5×20%1%
Gold6×16.67%2%
Diamond7×14.29%3%

Bid limit is a multiple of your wallet balance. The deposit held per bid is the inverse of that multiple, subject to a ¥100,000 minimum — which is what applies on most lots. Cashback is paid monthly on settled invoices.

5. Won, lost, or not sold

Auction results come back within hours of the session. You are notified either way, and the result appears against the bid in your bid list.

Lost, or the lot did not sell: the security deposit is released back to your available balance in full, immediately. Nothing else is charged. You keep looking.

Won: the bid is binding — you are committed to buying that vehicle at the hammer price, and we pay the auction house on your behalf. The security deposit is not returned; it is applied to the invoice for that car, which is the same money doing the next job rather than a charge.

Occasionally a lot you have won turns out to be one you cannot take — a rule in your destination country, a change of plan. Tell us, and we will try to resell it at auction; you confirm that branch, and the difference between what it cost and what it fetched is settled to your account either way.

6. Invoice, payment and shipping

An FOB invoice is issued about thirty minutes after a win, covering the hammer price, auction house fees, export handling, domestic transport to the export yard, our service fee, and consumption tax where it applies. Your security deposit is already credited against it.

Payment is due three days from the date the invoice is issued, by bank transfer or from your available balance. Late payment carries a fee that rises with the value of the vehicle, and a vehicle left unpaid for sixty days may be sold off to recover the cost.

Once payment clears we start export: de-registration, the export certificate, inspection where the destination requires it, and the booking. You choose RoRo or container, and you can follow the vehicle through each stage — yard, booked, loaded, sailed, arrived — on your shipping screen, with the vessel and dates as they are confirmed.

Title and export documents are released against full payment, not against a shipping booking. Originals are couriered to you, or to whoever you nominate as the document-sending address.

Ready to start?

Apply for a dealer account and get approved in one to two business days. No charge until you deposit.